Privacy Policy

This privacy policy will explain how we use the personal data we collect from you when you use out website.

Summary:

What data do we collect?
Use of your information
How do we store your information?
Tracking technologies
What are your data protection rights?
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Our company collects the following data when visiting our website or placing an order:

Personal data:

Personal identifiable information, such as your name, shipping address, email address, telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you complete a purchase or when you choose to participate in various activities related to the site, such as completing a contact form.
You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the site.

Derivative data:

Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

Financial data:

Financial information, such as data related to your payment method (e.g., valid debit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site.

Use of your information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the site to:

Compile anonymous statistical data and analysis for use internally or with third parties.
Create and manage your account.
Email you regarding your account or order.
Fulfil and manage purchases, orders, payments, and other transactions related to the site.
Generate a personal profile about you to make future visits to the site more personalised.
Increase the efficiency and operation of the site.
Monitor and analyse usage and trends to improve your experience with the site.
Offer new products, services, and/or recommendations to you.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Process payments and refunds.
Request feedback and contact you about your use of the site.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.
Send you a newsletter.

Disclosure of your information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Interactions with Other Users

If you interact with other users of the site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Online Postings

When you post comments, contributions or other content to the site your posts may be viewed by all users and may be publicly distributed outside the site in perpetuity.

Website Analytics

We may also partner with selected third-party vendors such as Google Analytics, to allow tracking technologies and re-marketing services on the site through the use of first party cookies and third-party cookies, to, among other things, analyse and track users’ use of the site, determine the popularity of certain content and better understand online activity. By accessing the site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

Tracking Technologies

Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customise the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

How do we store your information?

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.

When you make a purchase, our company will retain the card information used until confirmation of delivery has been made and the returns period has passed. Once complete our reference of your financial details will be destroyed.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access:

You have the right to request Our Company for copies of your personal data.

The right to rectification:

You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure:

You have the right to request that Our Company erase your personal data, under certain conditions.

he right to restrict processing:

You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability:

You have the right to request that Our Company transfer the data we have for you, to another organisation, or directly to you, under certain circumstances.

If you make a request for any of the above, then we have one month to respond to you. If you would like to exercise any of these rights, please contact us by the following means:

Phone: 01630 639671
Email: samsgardenmachinery@gmail.com
Or write to us: Rose Hill road, Stoke Heath, Market Drayton, TF9 2JU

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 19th May, 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.